We’re here to help.
Questions about setup, billing, Slack, or your account? Reach a real person. No account or sign-up needed to ask.
Email support@valoriapp.io
We reply within two business days, usually sooner. Include your company name and, if something isn’t working, what you expected to happen and what you saw.
Find an answer.
Getting started
Practical guides for setting up recognition, awards, and certificates your team will use.
Browse the guidesSlack
Connect Slack, choose a channel, and recognize teammates with /valori.
Set up SlackPlans and billing
Compare plans, or manage your subscription from Admin → Billing in the app.
See pricingYour account
Change your profile, notifications, and password from Settings in the app.
Open SettingsPrivacy and your data
Ask for a copy of your data, a correction, or deletion. Email privacy@valoriapp.io.
Read the Privacy PolicyCommon questions
Who Valori is for, how Valori portfolios work, making recognition feel like your company, and how to get started.
Read the FAQ